Jetlag Coach: Terms of Use
Last updated: March 15, 2026
1. Acceptance of Terms
These Terms of Use (“Terms”) govern your use of the Jetlag Coach mobile application, website, and related services (collectively, the “Service”). By accessing or using the Service you agree to be bound by these Terms.
If you do not agree to these Terms, you must not use the Service.
2. Eligibility
The Service is intended for individuals who are at least 18 years old. By using the Service you confirm that you meet this requirement.
3. Description of the Service
Jetlag Coach provides informational schedules intended to help travelers adjust their circadian rhythm when crossing time zones. Based on information you provide such as sleep preferences, chronotype, and travel itinerary, the Service generates recommendations related to sleep timing, light exposure, caffeine use, and optional melatonin timing.
The Service is designed to provide educational guidance and should not be interpreted as professional or medical advice.
4. Medical Disclaimer
The Service provides informational guidance related to sleep timing, circadian rhythms, and travel adaptation.
Jetlag Coach does not provide medical advice, diagnosis, or treatment. The information and schedules generated by the Service are based on general scientific principles and are not tailored to individual medical conditions.
You should consult a qualified healthcare professional before:
- taking melatonin or other supplements
- making significant changes to your sleep schedule
- changing caffeine consumption habits
- using the Service if you have a sleep disorder or other medical condition
Use of the Service is voluntary and at your own risk.
5. Generated Plan Assumptions and Limitations
Jetlag Coach generates schedules algorithmically based on the information you provide, including sleep preferences, chronotype, and travel itinerary.
The accuracy and usefulness of generated plans depend on the accuracy and completeness of the information provided by the user.
The recommendations produced by the Service assume that users will generally follow the guidance provided in the plan, including recommendations related to light exposure, sleep timing, caffeine use, and optional melatonin timing.
The Service attempts to account for differences in individual circadian preferences, including variations in chronotype. However, the algorithms are designed for individuals whose sleep schedules and chronotypes fall within typical ranges of human sleep patterns.
Users whose sleep habits fall significantly outside common patterns, such as highly irregular schedules, shift work, or atypical sleep cycles, may experience results that differ from those anticipated by the Service.
Individual responses to circadian schedules and environmental cues such as light exposure may vary significantly between individuals. As a result, the effectiveness of any generated plan may differ from one user to another.
Jetlag Coach does not guarantee that following a generated plan will eliminate or reduce jet lag.
Users remain responsible for determining whether and how to follow the recommendations provided by the Service.
6. No Guarantee of Results
Jetlag Coach is designed to provide guidance based on general circadian science principles. However, individual responses to sleep schedules, light exposure, caffeine, and supplements vary significantly.
Jetlag Coach does not guarantee that use of the Service will eliminate or reduce jet lag or produce any specific results.
7. User Responsibility
You are responsible for deciding whether and how to follow any recommendations provided by the Service.
Before following any schedule or recommendation generated by the Service, you should consider your personal health, travel circumstances, and individual needs.
Jetlag Coach does not monitor or supervise how users apply the recommendations provided by the Service.
You are also responsible for ensuring that the information you provide to the Service is accurate and up to date.
8. Accounts and Guest Use
Users may access the Service by creating an account or by using the Service in guest mode.
Guest users may generate a limited number of plans associated with a device. Additional plans may require purchase or subscription depending on the pricing model offered at the time.
You are responsible for maintaining the confidentiality of your account credentials.
9. Purchases and Subscriptions
Some features of the Service require payment.
Purchases and subscriptions are processed through the relevant app store platform. Prices, subscription duration, and billing terms are presented within the app before purchase.
Subscriptions may renew automatically unless cancelled through your app store account settings before the renewal date.
Subscriptions can be managed and cancelled through your app store account settings.
10. Prohibited Uses
You agree not to:
- use the Service for unlawful purposes
- attempt to reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or underlying structure of the Service
- copy, modify, or create derivative works based on the Service
- interfere with the security or operation of the Service
- attempt to bypass payment systems, entitlement checks, or access controls
We reserve the right to suspend or terminate access if these Terms are violated.
11. Intellectual Property
All content, software, algorithms, branding, and design associated with the Service are the property of Jetlag Coach or its licensors.
You are granted a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes.
12. Changes to the Service
Jetlag Coach may update, modify, or discontinue parts of the Service at any time, including features, functionality, pricing, and the algorithms used to generate schedules.
Where required by applicable law, we will provide notice of significant changes.
13. Disclaimer of Warranties
The Service is provided “as is” and “as available” without warranties of any kind, either express or implied. Jetlag Coach disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Jetlag Coach does not warrant that the Service will be uninterrupted, secure, or error-free.
14. Limitation of Liability
To the fullest extent permitted by applicable law, Jetlag Coach and its operators shall not be liable for any indirect, incidental, consequential, or special damages arising from or related to the use of the Service.
This includes, without limitation, damages related to:
- health outcomes
- sleep disruption
- travel disruptions
- reliance on schedules generated by the Service
Your use of the Service is at your own risk.
15. Maximum Liability
To the maximum extent permitted by law, Jetlag Coach’s total liability arising out of or relating to the Service shall not exceed the amount paid by you for the Service during the twelve months preceding the claim.
16. Indemnification
You agree to defend, indemnify, and hold harmless Jetlag Coach and its operators from and against any claims, damages, liabilities, losses, and expenses arising out of or related to:
- your use of the Service
- your violation of these Terms
- your misuse of recommendations provided by the Service
17. Privacy
Your use of the Service is also governed by the Jetlag Coach Privacy Policy available at:
https://www.jetlagcoach.com/en/privacy/
18. Changes to These Terms
We may update these Terms periodically. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
19. Governing Law
These Terms are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada, without regard to conflict of law principles.
20. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
21. Contact
If you have questions about these Terms, you may contact:
Jetlag Coach